At Shia Quran Online, we strive to provide a seamless learning experience for all our students. This refund policy outlines the conditions under which fees may be refunded, frozen, or adjusted. By enrolling in our courses, you agree to the following terms.
1. Full Refunds Before Classes Begin
- We offer a 100% refund of the fees paid if requested before classes start.
- To initiate a refund before your classes begin, please contact us at [Enter Contact Email] with your payment details and enrollment information.
2. No Refunds After Classes Begin
- Once classes have started, we do not offer refunds on paid fees.
- This policy is in place to maintain fair scheduling and availability for all our students.
3. Refunds Due to Service Delays
- If, for any reason, we are unable to start your classes on the agreed-upon date, you may request a refund.
- Refund Processing: Any refunds will be processed after deducting a small administrative fee.
- Please allow up to 10 business days for refunds to be processed and reflected in your account.
4. Course Freezing Policy
- If you wish to pause your course for up to one month, your paid fees can be transferred to the following month.
- This option is only available once per course period.
- Fees will not be refunded if the cost of processing exceeds the original fee amount.
5. Fee, Class Duration, and Payment Details
Accepted Payment Currencies
- We accept payments in USD, GBP, and EUR. All course fees must be paid in advance on a monthly basis.
Class Schedule and Duration
- Class Days: Monday to Friday
- Class Duration: Each session is 30 minutes.
Payment Methods
- Payments can be made via 2Checkout, PayPal, and MasterCard.
6. Changes to This Refund Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be communicated through our website or via email.
Thank you for choosing Shia Quran Online for your Quranic education. We value your trust and are committed to providing a fulfilling learning experience.